Knee Pillow UK


Frequently Asked Questions

Orders placed by 12pm Monday-Friday will ship the same day. 

Once your order has been dispatched, we’ll email you a tracking number so you can follow your order.

Please find our delivery services below:
Hermes Tracked
Royal Mail Tracked
DPD Next Day Delivery

Hermes Tracked (Free) - Will usually be posted out on the same day if it is before 11am, and should arrive three-four days after your order.

Royal Mail Tracked (Free) - Will usually arive three days after your order depending on if your order is made before 11:00am. Orders will be sent with Royal Mail First Class Shipping with provided tracking details.

DPD Next Day: (£5.99) - Will usually arive in 48 hours after your order.

If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item, will then give a full refund (excluding shipping costs (6 £) as we are unable to refund the initial shipping cost of your order).

£6 will be deducted from the refund amount to cover the cost of return shipping. Shipping costs and alteration fees will not be refunded.

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